ISCL-177591: Opening files into other applications from Workspace ONE Content fails intermittently on iOS 13

Identifier

ISCL-177591

 

Version Identified

iOS 13 beta
iOS 13.1 beta
VMware Workspace ONE Content 4.19

 

Symptoms

The Workspace ONE Content app will intermittently not be able to open files into another app while on iOS 13. 

 

Workaround

  1. Defer update to iOS 13 beta or GM until this has been resolved
  2. Since the issue is intermittent workflow can be tried again.

 

Fix Version

Our product team has been engaged and is actively working to resolve the issue.  We have informed Apple of the issue and this article will be updated once we confirm a resolution in iOS. If you have Apple Care Support, you may wish to reach out directly to Apple to learn more details around the status of this issue.

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