End of Availability and support for RSA Adaptive Authentication in VMware Identity Manager


As we strive to deliver new and innovative products continually, we wish to inform you of the End of Availability (EOA) of the RSA Adaptive Authentication in VMware Identity Manager starting Thursday, August 22, 2019. RSA Adaptive Authentication, one of the multi-factor authentication methods offered out-of-the-box with VMware Identity Manager for users, to be deprecated.

As there is minimum adoption of this authentication method by our customers, as of October 24th, 2019, the RSA Adaptive authentication will no longer be available in VMware Identity Manager.


Customer Impact

On August 22, 2019, support for RSA Adaptive Authentication method in VMware Identity Manager will reach the end of life. VMware recommends that in preparation for October 24th, any users still using RSA adaptive authentication be moved to a supported authentication method in VMware Identity Manager.


Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE portal or call your local support line.


Best Regards,

The VMware Workspace ONE Team

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