Windows 7 devices in Workspace ONE UEM will reach End of Support Life on January 14th, 2020. On this date, Workspace ONE UEM will no longer guarantee full support for any Windows 7 devices currently enrolled, or new devices attempting to enroll in environments. It is possible that existing devices may become unenrolled, lose connectivity to the console, or stop checking in after upgrading to a Workspace ONE UEM version released after the End of Support Life date.
Microsoft has announced the end of extended support for Windows 7 as January 14th, 2020. To learn more about the announcement, please visit the Microsoft Support Lifecycle page.
All customers that have any Windows 7 devices enrolled in their environment should work to migrate these users to Windows 10 or other supported device types prior to this end of support life date.
Support Contact Information
The Workspace ONE Team
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