End of Support for Windows 7 devices enrolled in Workspace ONE UEM

Overview

Windows 7 devices in Workspace ONE UEM will reach End of Support Life on January 14th, 2020.  On this date, Workspace ONE UEM will no longer guarantee full support for any Windows 7 devices currently enrolled, or new devices attempting to enroll in environments.  It is possible that existing devices may become unenrolled, lose connectivity to the console, or stop checking in after upgrading to a Workspace ONE UEM version released after the End of Support Life date.

Microsoft has announced the end of extended support for Windows 7 as January 14th, 2020.  To learn more about the announcement, please visit the Microsoft Support Lifecycle page.

 

Customer Impact

All customers that have any Windows 7 devices enrolled in their environment should work to migrate these users to Windows 10 or other supported device types prior to this end of support life date.

 

Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE portal or call your local support line.

 

Best Regards,

The Workspace ONE Team

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