Introducing Workspace ONE Assist 5.2 for Windows 10

The VMware Workspace ONE team is excited to announce that VMware Workspace ONE Assist 5.2 for Windows 10 is publicly available.

What’s New

• Workspace ONE Assist (formerly VMware Advanced Remote Management) now supports Windows 10 platform in addition to Android, iOS, and Windows CE/Mobile.
• Tools Supported for Windows 10.
  • Share Screen: Allows view and control of remote device screen.
  • Manage Files: Provides access to file system on the remote device.
  • Remote Shell: Provides access to Power shell interface on the remote device.
• Notable Features.
  • Virtual on-screen keyboard.
  • Shortcuts to commonly used settings and applications.
  • Enhanced privacy and security features like mandatory PIN entry authentication, Persistent notifications, and end user control like pause and resume session.
  • Multiple monitor support.
  • Detailed device, app, and process related information available for export.
  • Automatic reconnection after reboot and network interruptions.

Customer Impact

Take advantage of these updates by meeting the minimum requirements and downloading VMware Workspace ONE Assist 5.2 for Windows 10.

Minimum Requirements

• Windows 10 64-bit Anniversary Edition or later (Enterprise and Pro)
• nVidia or Intel Graphic chipset
• Workspace ONE Intelligent Hub 1907+
• Workspace ONE UEM 1907+
• Latest versions of Chrome, Edge, Firefox, or Safari

Current Limitations

• Portrait screen orientation is not supported.

How to Download VMware Workspace ONE Assist 5.2 for Windows 10

• Download the Windows 10 Assist agent from the My Workspace ONE Portal and follow the included instructions. Push the Application through Product Provisioning or Apps & Books.

Support Contact Information

To receive support, either submit a ticket with the My Workspace ONE portal or call your local support line.

Best Regards,

The VMware Workspace ONE Team

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