Identifier
HUB-2991
Version Identified
Workspace ONE Intelligent Hub 19.07 for Android
Symptoms
afw#hub
When trying to enroll a device using afw#hub the device will get stuck with a status of Please wait while we retrieve settings…
.
Zero-Touch
When trying to enroll a device using Zero-Touch, the device will get stuck at the Setting up your work device step.
This issue can also be encountered when trying to use https://play.google.com/managed/downloadManagingApp?identifier=hub to download the Workspace ONE Intelligent Hub APK directly.
Workaround
Use a different supported enrollment method such as QR code enrollment
Fix Version
The Workspace ONE Product Team has confirmed that this enrollment issue has been resolved.
Other Languages: 日本語
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