[Resolved] ARES-8588: Selecting “Retire Previous Version” when uploading a new version of an internal app may lead to erroneous app removal from devices

Identifier

ARES-8588 

 

Version Identified

Workspace ONE UEM 1905+

 

Symptoms

When uploading a new version of an internal application, if the Retire Previous Version option is selected, the older versions of the app and the new version of the internal app is retired. This behavior can lead to the application being removed from all assigned devices.
For Example: If versions 1.2, and 1.3 of an internal app are in the Workspace ONE Console and version 1.5 is added using the method above, versions 1.2, 1.3, and 1.5 will be set to the Retired state

 

Workaround

In order to retire previous versions of an internal applications, administrators may do the following:

  1. Upload the new version of the app without selecting Retire Previous Version
  2. Save and Assign this new version as required
  3. Navigate to the Application Details View of the older versions of the app by clicking it from the List View page
  4. Select More > Retire from the Details View

 

Fix Version

A patch has been deployed across all SaaS environments on Workspace ONE UEM 1905 to resolve this issue.

Other Languages: 日本語

Have more questions? Submit a request

1 Comments

  • 0
    Avatar
    Alan Babiliński

    [Resolved] ARES-8588: Selecting “Retire Previous Version” when uploading a new version of an internal app may lead to erroneous app removal from devices

    Identifier

    ARES-8588 

    Fix Version

    A patch has been deployed across all SaaS environments on Workspace ONE UEM 1905 to address this issue.

    Symptoms

    When uploading a new version of an internal application, if the Retire Previous Version option is selected, the older versions of the app and the new version of the internal app is retired. This behavior can lead to the application being removed from all assigned devices.
    For Example: If versions 1.2, and 1.3 of an internal app are in the Workspace ONE Console and version 1.5 is added using the method above, versions 1.2, 1.3, and 1.5 will be set to the Retired state

Article is closed for comments.