Knowledge Base Digest for the week of June 3rd 2019

Weekly digest of new Knowledge Base Articles from The Workspace ONE Team in the My Workspace ONE Portal

New KB articles published for the one week period starting on 05/27/19 and ending on 05/31/19

Posted on June 3rd, 2019


Product Announcements

Introducing Workspace ONE Send 1.2.1 for iOS
Bugs Fixed

  • ISEND-24: Submit to French App Store


Introducing Workspace ONE SDK 19.5 for iOS (Swift)
What’s New

  • ISDK-173052: Added an API to delete VMware Workspace ONE SDK data from SDK-built apps.


Introducing Workspace ONE UEM 1905

What's New

  • Easily activate your Hub Services if you are already using VMware Identity Manager and Workspace ONE UEM by entering your existing URL.
  • Admins can create dynamic rules to automatically whitelist apps added to a Launcher profile on Rugged devices.
  • Workspace ONE UEM automatically pushes Dell Command Monitor to the devices when you push the profile to your Dell devices.
  • Enable a progress display for Windows Desktop devices enrolling using the Out of the Box Experience (OOBE) workflow.
  • Admins can now report on both physical SIMs and eSIMs configured on supported iOS devices.

For additional information, please refer to the release notes here


Introducing Workspace ONE Intelligent Hub 19.05 for Windows 10

What’s New

  • AMST-16998Added improvements to the resiliency of the Workspace ONE app download during enrollment

Bugs Fixed

  • AMST-16618: Fixed an issue where Bitlocker profile gets stuck in the queue
  • AMST-16330: Fixed an issue where Intelligent Hub upgrade from 1902 to 1903 fails and the AirwatchService is removed
  • AMST-17183: Fixed an issue where BIOS profile fails to install on devices with a specific date format
  • AMST-17060: Fixed an issue where Bitlocker PIN/Password setup prompt is skipped during OOBE
  • AMST-16361: Fixed an issue where products fail to install after upgrade to 1902

Known Issues

  • AMST-14565: Intelligent Hub installer displays an unfriendly error when a downgrade is attempted



Known Issues

CRSVC-4391: Changes to Bluecoat VPN profiles fail with error "Save failed - unable to fetch trusted certificates"
The integration between Workspace ONE UEM and Bluecoat leverages an authentication certificate seeded in the console and tenant identifier 'customer ID' input by an administrator in the VPN payload to initiate the integration. The seeded authentication certificate has expired which results in an error when an administrator attempts to make changes to the Bluecoat profile. More information on this known issue can be found in the full article text. 


FCA-190396: Admins are unable to accept the Terms of Use after Workspace ONE UEM has been updated
When logging in for the first time after an environment has been updated to Workspace ONE UEM 1903, some administrative accounts will be unable to accept the Terms of Use. This issue will prevent those administrative accounts from accessing the Workspace ONE Console. For more information on this issue, please visit the article page.


Have more questions? Submit a request


Article is closed for comments.