AAPP-6961: Reported values for DeviceCapacity and AvailableDeviceCapacity are inconsistent with values reported on the device

Identifier

AAPP-6961

 

Version Identified

iOS 12.2+

 

Symptoms

The values reported by iOS devices for DeviceCapacity and AvailableDeviceCapacity as a part of Device Information query response are not consistent with the storage reported by the device in Settings > General > About. The attachments show a device which reports Available Capacity of 55.49 GB on the device locally. However, the value reported to MDM is 50 GB.

 

Fix Version

We have informed Apple of the issue and this article will be updated once we confirm a resolution. If you have Apple Care Support, you may wish to reach out directly to Apple to learn more details around the status of this issue.

Other Languages: 日本語

Have more questions? Submit a request

0 Comments

Article is closed for comments.