Weekly digest of new Knowledge Base Articles from The Workspace ONE Team in the My Workspace ONE Portal
New KB articles published for the one week period starting on 04/08/19 and ending on 04/12/19
Posted on April 16th, 2019
Getting Ready for Android Q
Google has released a beta for their next major mobile OS release, Android Q. This page will serve as a hub to keep you up to date on Android Q and prepare your devices for the update (expected in Q3 this year). Please subscribe to this article to be notified of all changes made to stay up-to-date as Android Q gets closer to general availability.
End of General Support for the Enterprise Integration Service
The AirWatch Enterprise Integration Service (EIS) will reach End of General Support (EOGS) on April 8, 2020. Access to the EIS will be removed in a subsequent release of the Workspace ONE UEM Console after the EOGS date. More information can be found in the full article text.
- HW-95996: Workspace ONE app now supports the new Firebase Cloud Messaging service.
- HW-93667: Fixed an issue where the Workspace ONE app crashed when an apostrophe was present in Windows user names during initial login.
- ASDK-169968: Workspace ONE Boxer not responding.
- ASDK-170522: Workspace ONE Boxer not responding.
- BINXA-9655: Workspace ONE Boxer crashes on Android Q Beta.
Workspace ONE Intelligent Hub 1904 for macOS Day One Preparation
Workspace ONE Intelligent Hub 1904 is a new release of what was previously Intelligent Hub 4.0. It is single destination where employees can have an enhanced user experience with unified onboarding, catalog, and access to services such as People, Notifications, and Home. More information can be found in the full article text.
- HUB-2294: Launcher profile not getting applied to Launcher in the Android Enterprise Device owner - Single user staging mode.
AAPP-6810: Unable to add more than 17 apps to a folder in Home Screen Layout payload
When pushing a Home Screen Layout payload to an iOS device, if a folder is configured to have more than 17 apps, all apps after the 17th will be shown on the home screen rather than the insider the folder.
AAPP- 6427: Syncing mail on the native iOS client intermittently fails with a proxy is between the native client and email server
For iOS devices using the native mail client, syncing mail intermittently fails with a proxy is between the native client and email server. This has been seen on iOS 12.1.1+ devices.
HUBI-1628: APNs message for installation of a manual profile may display encrypted text
APNs message for installation of a manual profile may display encrypted text. The issue appears in a situation where the APNs token has not been received by the Agent/Hub application so the text cannot be decrypted into plain text.
CMSVC-9979: Smart Group device events interrupted after upgrading to Workspace ONE UEM 1903 After upgrading to Workspace ONE UEM 1903, new enrollments and new devices added to existing smart groups may not be processed. For workaround and fix version information, please see the full article text.
[Resolved] HUB-2294: Launcher may not deploy correctly to a staging user when using single-user staging on 19.03 on a fully managed device
When using Standard Single-User Staging for a fully managed device (Device Owner) and assigning a Launcher profile to lock the staged device into Hub with Single-App mode, the lockdown may not properly occur. For more details, fix version, and workaround information, please see the full article text.