Knowledge Base Digest for the week of April 8th 2019

Weekly digest of new Knowledge Base Articles from The Workspace ONE Team in the My Workspace ONE Portal

New KB articles published for the one week period starting on 04/01/19 and ending on 04/05/19

Posted on April 8th, 2019


Product Announcements

Introducing VMware Workspace ONE Launcher 4.3 for Android

What’s New

  • ALAU-170264: Make 'Exit' cleaner and less steps with Admin Mode
  • ALAU-170278: Launcher support for VMware Identity Manager Authentication for Check-In Check-Out

Bugs Fixed

  • ALAU-170323: Launcher access to Notifications
  • ALAU-170308: Android Launcher - Launcher Menu bar unresponsive
  • ALAU-170291: Removing bookmark profiles should remove bookmarks from Launcher screen


Mandatory Upgrade Required for Environments using On Premises VMware Email Notification Service 2 (ENS2) version and older
Customers using an on premises instance of ENS2 are required to upgrade their ENS to version ENS2 depends on CNS service to deliver notifications to devices. CNS certificates expire on June 22, 2019. ENS2 version puts a mechanism in place to automatically update certificate information. This patch implements an automated process which will ensure that future certificate updates do not require a patch.


Introducing VMware Workspace ONE Intelligence April 3rd, 2019 Release

What’s New

  • Select multiple schedules and edit, copy, and delete single schedules from the Schedules page.
  • Updated the Insights page with Custom Dashboard information.

For information about resolved issues, see the VMware Workspace ONE Intelligence Release Notes available in VMware Docs. 


Introducing VMware Workspace ONE Web 7.4 for iOS

What’s New

  • IBRW-171339: “Paste and Go” and “Paste and Search” are now supported.
  • IBRW-171338: In app user guide now available in “Support” tab.
  • IBRW-171324: UI Updates to Bookmarks/Recent
  • IBRW-171325: UI Updates to Menu Options
  • IBRW-171326: UI Updates to All Tabs views

Bugs Fixed

  • IBRW-170950: Web menu options aligned in a single row when in landscape.


Introducing Workspace ONE Intelligent Hub 1903 for Android

What’s New

  • HUB-1679: Staged enrollment using VMware Identity Manager for authentication.
  • AAGNT-185435: File Condition Support for Android
  • AAGNT-185371: Device Side Force Reprocess - UI Option
  • AAGNT-185312: Activate Knox Premium License during Android enrollment
  • AAGNT-185292: Android Enterprise - Remove certificate truncation
  • AAGNT-184701: Samsung Firewall - Deny/Allow Rule Enhancements
  • AAGNT-184544: Intelligent Hub should ignore Require Service App Push From Play Store on certain OEMs

Bugs Fixed

  • AAGNT-185905: AnyConnect VPN + certificates profile not installing.
  • AAGNT-185868: Persistence is not working on Zebra TC51 and Zebra T56 devices.
  • AAGNT-185884: Zebra TC52 devices not automatically checking into UEM console.
  • AAGNT-185707: Enterprise Wipe command is not processing when Intelligent Hub (with PBE) is SSO locked.
  • AAGNT-185892: Hub stops popup shown after device resets from Enterprise Reset.
  • AAGNT-185985:Hub crashes after clicking on apps listed in Intelligent Hub for Profile Owner mode.
  • AAGNT-183571: Bookmarks are not showing in Workspace ONE Launcher screen for Android 8.0 devices.
  • AAGNT-185622: Samsung enrollment fails to register Google account.
  • AAGNT-185535: App Catalog is not accessible from home screen after enrolling device using AFW# enrollment.
  • AAGNT-185673: Parsing issue for special character in Custom Settings profile.


Introducing VMware Relay Service 3.0.7 for Android

What’s New

  • Updated app version to support Workspace ONE Intelligent Hub v19.03.0.31 for Android.


Android Service Applications Removal from Google Play Store
As a follow-up to the End of General Support announcement (available here) in 2018, the below Android Service Applications are being removed from the Google Play Store immediately following the release of Workspace ONE Intelligent Hub 1903:

  • HTC Service
  • Kyocera Service
  • Lenovo Service
  • Panasonic Service
  • Samsung Service

Customers currently using these applications on Android (Legacy) managed devices should explore either migrating devices to Android Enterprise or updating to the latest available Service Applications outlined in the full article text.


Introducing VMware Workspace ONE 3.3.6 for iOS

What’s New

  • HW-95975: Added education screens for profile installation changes in iOS 12

Bug Fixed

  • HW-98155: User unable to dismiss Almost Done screen and app crashes when pressing Cancel



Known Issues

[Resolved] AAPP-6678: VMware Workspace ONE UEM may incorrectly send sampling requests to VMware Workspace ONE SDK enabled apps
The Workspace ONE UEM console is incorrectly sending specific sampling requests to SDK enabled apps. Since these apps are not able to respond to these requests, the app will fail and require a relaunch. This issue has been resolved in VMware Workspace ONE UEM Patch Release and in Workspace ONE UEM 1903 and later.


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