End of General Support for the Enterprise Integration Service

Overview

The AirWatch Enterprise Integration Service (EIS) will reach End of General Support (EOGS) on April 8, 2020. Access to the EIS will be removed in a subsequent release of the Workspace ONE UEM Console after the EOGS date.

Between the date of this announcement (April 8th, 2019) and the EOGS date (April 8, 2020), VMware Workspace ONE will continue to support EIS functionality. Bugs with critical priority will be addressed, however, new functionality and low priority bugs will not be addressed.

 

Customer Impact

Customers currently leveraging the EIS are encouraged to migrate prior to the EOGS to the VMware AirWatch Cloud Connector (ACC), which supports the same functionality and more. Steps to deploy and migrate to the ACC can be found here.

 

Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE  portal or call your local support line.

 

Best Regards,

The VMware Workspace ONE Team

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