AAPP-6427: Syncing mail on the native iOS client intermittently fails with a proxy is between the native client and email server

Identifier

AAPP-6427

Symptoms

For iOS devices using the native mail client, syncing mail intermittently fails with a proxy is between the native client and email server. This has been seen on iOS 12.1.1+ devices.

Fix Version

We have informed Apple of the issue and this article will be updated once we confirm a resolution in iOS.  If you have Apple Care Support, you may wish to reach out directly to Apple to learn more details around the status of this issue.

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