AAPP-6213: Some iOS 12.1.2+ devices are not returning the SubscriberMCC key for Home Mobile Country Code in the device info sample

Identifier

AAPP-6213

 

Version Identified

iOS 12.1.2

 

Symptoms

As part of the Device Information sample returned from the device, VMware Workspace ONE UEM requests for the device’s Home Mobile Country Code. Some iOS 12.1.2+ are incorrectly not returning this field to the Console. This issue only appears on devices which are GSM-capable (e.g. iPhone).

 

Fix Version

We have informed Apple of the issue and this article will be updated once we confirm a resolution in iOS.  If you have Apple Care Support, you may wish to reach out directly to Apple to learn more details around the status of this issue.

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