Knowledge Base Digest for the week of February 25th 2019

Weekly digest of new Knowledge Base Articles from The Workspace ONE Team in the My Workspace ONE Portal

New KB articles published for the one week period starting on 2/18/19 and ending on 2/22/19

Posted on February 26th, 2019


Product Announcements

Introducing VMware Workspace ONE Provisioning Tool for Windows 2.0
What’s New in this Version

  • Version 1.0 of this product was released initially as a VMware Fling. Version 2.0 is now released as an official product and provides additional functionality.
  • AMST-10474: Supports “Apps only” or “Apply Full Process” buttons.
  • AMST-11490: Add command-line support for scripted or automated use cases.
  • AMST-12783: Automatically detects and decrypts BitLocker if it is enabled.
  • AMST-13403: Improved the “Final Summary” report for both “Apps Only” and “Apply Full
  • Process” workflows.
  • AMST-13905: Adds a new “Provisioning Tips” section to provide guidance for the IT Admin.
  • AMST-12777: Ensure the Syprep.exe window is always in focus.
  • AMST-12774: Renames the XML the correct name before initiating sysprep.

Bugs Fixed in this Version

  • AMST-13407: Fixes issue with tool incorrectly detecting that an application requires reboot.
  • AMST-14025: Correctly handles the situation if Workspace ONE enrollment components are not found inside the PPKG.

Introducing VMware Workspace ONE Web 7.3.1 for iOS
Bug Fixed in this App Version

  • IBRW-171348: the app creates multiple prompts for credentials on internal sites using the VMware Tunnel Proxy with IA enabled

Introducing VMware Workspace ONE Intelligence February 20th, 2019 Release
What's New

  • Added a new Device Type field that simplifies the iOS model to just iPod, iPad, and iPhone so you can easily segment data by friendly model names.
  • Added Windows OS Update Revision ID as a lookup value within the Approve Patch automation action.
    • Targeted devices are defined within the Automation Trigger. This automatically pushes the corresponding KB Number/OS Update to the device, so you don’t have to go find and manually enter these values for every automation created.
  • Added drill-down support for any of the custom widgets added to My Dashboard so you can see a list of specific entities per visualization.
  • Added automation templates to OS Updates.
    • Approve Windows Updates that targets a specific KB Number based on their installation status.
    • Notify User of Windows Update Reboot that reminds users to reboot devices so updates can be applied, and installation completed.
  • Updated the look and feel of visualizations to include:
    • Better legends and in chart filtering options
    • Better tagging of donut charts
    • Better data tool-tips that provide more information about what the data points mean
  • Added Session Timeout countdown to tell users they are having an idle session and will be logged off.

Resolved Issues

For information about resolved issues, see the VMware Workspace ONE Intelligence Release Notes available in VMware Docs.

Temporary removal of VMware Workspace ONE Container from regional Google Play Store
The VMware Workspace ONE team is aware of the recent removal of the VMware Workspace ONE Container application from the Google Play Store for all global regions and is actively working with Google as well as regional resources to resolve this as quickly as possible. Please subscribe to this known issue article for updates.


Known Issues

FCA-189202: Error message displayed when attempting to add Hub Services URL
Administrators who have previously configured VMware Identity Manager with another Workspace ONE UEM tenant or Organization Group, the following error message may appear when attempting to configure the Hub Services URL:

Save Failed. vIDM tenant is already configured with different Workspace ONE
UEM Console instance or Organization Group.

Mitigation steps for this issue can be found in the full article.

AAPP-6682: Uploading a new sToken for Apple Business Manager or VPP fails on initial save
When uploading a new sToken, whether from a VPP account or migrating to Apple Business Manager, the initial save will fail with the following error:
Unable to save the sToken. Please re-try.
This has not been seen to occur on renewals or subsequent saves after the initial save attempt.
Mitigation steps for this issue can be found in the full article.

Devices Using Android 7.0 (Nougat) and Older in Work Managed Mode are Prompting for Additional Installation
Devices in Work Managed mode, using Android 7 or older, may present an “Allow installation from this source?” (Hub) prompt when attempting to install internal apps. This prompt is displayed when the device allows installation from “Unknown Sources”. If the prompt is dismissed or hidden, the application will not be installed. If AirWatch Launcher is used on the device, the prompt may be blocked, resulting in failure to install the application.
More information such as mitigation steps can be found in the full article.

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