AAPP-6682: Uploading a new sToken for Apple Business Manager or VPP fails on initial save

Identifier

AAPP-6682

 

Symptoms

When uploading a new sToken, whether from a VPP account or migrating to Apple Business Manager, the initial save will fail with the following error:

Unable to save the sToken. Please re-try.

This has not been seen to occur on renewals or subsequent saves after the initial save attempt.

 

Workaround

Once the initial save fails, click Save to try again and the save should be successful.

 

Fix Version

We have informed Apple of the issue and this article will be updated once we confirm a resolution.

If you have Apple Care Support, you may wish to reach out directly to Apple to learn more details around the status of this issue.

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