Knowledge Base Digest for the week of February 11th 2019

Weekly digest of new Knowledge Base Articles from The Workspace ONE Team in the My Workspace ONE Portal

New KB articles published for the one week period starting on 02/04/19 and ending on 02/08/19

Posted on February 11th, 2019


Product Announcement

Introducing VMware Workspace ONE Web 7.3 for iOS

Bugs Fixed in this App Version

  • IBRW-171310: Limited by SSID setting under Network Access Control blocking Workspace ONE Web app browsing.
  • IBRW-171295: Allowed website is blocked when the cache is cleared in Kiosk mode
  • IBRW-171260: VPAT Support.


End of General Support for VMware Workspace ONE People

VMware Workspace ONE People will reach End of Support Life on May 4, 2019. On this date, Workspace ONE People will be removed from the App Store and Google Play Store. Between the date of this announcement (February 4, 2019) and the end of life date (May 4, 2019), Workspace ONE will continue to support Workspace ONE People functionality. Bugs with critical priority will be addressed, however new functionality and low priority bugs will not be addressed. Customers deploying Workspace ONE People are encouraged to deploy Workspace ONE Intelligent Hub to employees if they haven’t already.


End of General Support for Accessing App Packages Hosted on Internal Network Repositories via Content Gateway

On October 17, 2019, VMware will no longer support the Standalone Content Gateway (additional details here), and in turn VMware will not support hosting internal applications on internal networks with connections facilitated by the Content Gateway (when an Internal App is added as link). To receive more information such as alternative strategies and customer impact, customers are encouraged to review the full article.


Introducing AirWatch Launcher 4.2.1 for Android

What’s New in this App Version

  • ALAU-170280: Configure AirWatch Launcher to always consider the profile configured at staging user
  • ALAU-170282: Handle EMMC Failure on Honeywell devices running Android 4.4

Bugs Fixed in this App Version

  • ALAU-170275: Multiple passcode setup prompt in shared Samsung J7 devices
  • ALAU-170284: AirWatch Launcher 4.2 not launching after Samsung DeX mode exits
  • ALAU-170283: Focus Monitoring not working when COSU mode enabled
  • ALAU-170290: Unable to lock down settings on Honeywell ct60 running Android 7.x


Introducing Workspace ONE Intelligent Hub 9.0.2 for Android

What’s New in this App Version

  • AAGNT-183497: Begin using Firebase Cloud Messaging instead of Google Cloud Messaging (GCM will be deprecated by Google on April 11th 2019). Find out more here.

Bugs Fixed in this App Version

  • AAGNT-185629: Global Proxy profile reports as installed but is not configured on Android Work Managed Device (Samsung + Device Owner)
  • AAGNT-185454: Unable to authenticate email with Knox Container Native Email.
  • AAGNT-185438: KNOX Workspace initialization failing frequently on Intelligent Hub 9.0.1.
  • AAGNT-185365: Profile disables when checking in shared Android device.


Introducing VMware Workspace ONE SDK 19.1 for Android

What’s in this SDK Version

  • ABRW-171213: Added a new standalone Privacy module to enable app developers to easily show end user privacy prompts and collect consent for usage analytic collection.
  • ASDK-169949: Added support for utilizing FCM for push notifications from console (please reference the 19.1 SDK documentation for changes needed to migrate to FCM).
  • ASDK-169975: Improved the auto-generated Javadocs (additional Javadoc enhancements will be added over time).
  • ASDK-170171, ASDK-169925, ASDK-170088: Added continuous security improvements.


Introducing VMware Relay Service 3.0.4 for Android

What’s New in this App Version

  • Updated app version to support Workspace ONE Intelligent Hub for Android.


Known Issues

ENRL-913: Error displayed after entering email address during Intelligent Hub enrollment on iOS devices

When enrolling an iOS device using Workspace ONE Intelligent Hub, end-users may see the following error message after entering their email address:

  • "We're having trouble loading this page. Please contact your admin to work through this error."

More information regarding this issue along with workaround information can be found in the full article.


Getting Started

Horizon Adoption Kit Assets

This campaign kit includes several tools that are pre-designed, pre-written, or pre-planned to make it extremely simple for your company to promote adoption of VMware Horizon using Workspace ONE to your employees.


Workspace ONE Intelligent Hub Adoption Kit Assets

This campaign kit includes several tools that are pre-designed, pre-written, or pre-planned to make it extremely simple for your company to promote adoption of Workspace ONE Intelligent Hub to your employees.

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