AAPP-6478: Setting the Wallpaper via MDM Fails Intermittently on iOS 12 Devices

Identifier

AAPP-6478

Symptoms

After adding a wallpaper for home and/or lock screen, a newly enrolled iOS 12+ device will intermittently not display the configured wallpaper on either the home or lock screen, despite the command being successfully sent.

Fix Version

We have informed Apple of the issue and this article will be updated once we confirm a resolution.

If you have Apple Care Support, you may wish to reach out directly to Apple to learn more details around the status of this issue.

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