DLP Screenshot Policies are not Enforced on Select OnePlus 6 Device Configurations with VMware Workspace ONE Boxer for Android

Overview

The DLP policy to restrict screenshots available on the VMware Workspace ONE Boxer for Android configuration page is not supported on OnePlus 6 devices running Oxygen OS 9.0.2. The OS-level API required to control screenshot capture is not available with this configuration of device and OS.

 

Customer Impact

The screenshot DLP policy is not be enforceable in Workspace ONE Boxer for Android on OnePlus 6 devices running Oxygen OS 9.0.2. An upgrade to the latest version of the OS is recommended to resolve the issue.

 

Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE  portal or call your local support line.

 

Best Regards,

The VMware Workspace ONE Team

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