Identifier
CRSVC-4591
Version Identified
Workspace ONE UEM 1810+
Symptoms
End users may experience and report being unable to access internal resources that are protected by a certificate. In these cases the certificate installed on the device is expired even though the certificate was set to be auto-renewed by Workspace ONE.
Workaround
To prevent any potential impact to end users administrators can navigate to the certificates list view page and identify certificates that are scheduled to expire within the next month. Administrators can select these certificates and select the option to force renewal. In the event the certificate has already expired, administrators can select the option to force renewal or re-push the profile to individual devices that are impacted.
Resolution
SaaS Update: As of December 14th, 2018 (11:06AM), all SaaS environments on Workspace ONE UEM 1810 (18.10.0.6) and 1811 (18.11.0.2) have been patched.
On-Premises: The patch for 1810 can be found here.
Fix Version
This issue was resolved with the release of VMware Workspace ONE UEM 1902.
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