iOS Manual Profile Installation Update


Apple recently released the first beta for iOS 12.1.1. One of the announced changes in that beta is a new experience for profile installations called “manual profile installation”. This change results in enrollments no longer automatically redirecting from Safari to the iOS Settings to install the MDM or configuration profile. The user is now able to download one or more MDM profiles and manually navigate to system settings to install them.

This occurs for enrollments initiated from Safari (web enrollment) or a client app (Workspace ONE Intelligent Hub or Workspace ONE app). Devices receiving the MDM profile through DEP and the installation of other configuration profiles (passcode, restrictions, Wi-Fi, etc.) are unaffected. 

These changes are part of the iOS platform and not the Workspace ONE platform. See the images below for an example. It is important to note that in the beta release notes it explicitly mentions this is planned to be removed from iOS 12.1.1 prior to its GM release but may appear in a future iOS 12 GM version. 

While VMware does not provide active support for beta features for Apple platforms, it is important to know that our product team is working with Apple to provide feedback and update our applications and services as needed to accommodate this change.

Please ensure you subscribe to this knowledge base article as our teams will continue to update this page with more information as it is made available! 


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