Upcoming changes to My Analytics within the My Workspace ONE portal

Overview

The My Analytics page within the My Workspace ONE portal is being deprecated and will no longer be available from the end of December. Along with this change, license usage information will also be removed from the My Company page. Going forward, this data can be found within the Workspace ONE UEM console. 

In order to pull license usage information from the Workspace ONE UEM console, navigate to Monitor > Reports & Analytics > Reports > List View and select the report called “Count of Active Devices”.  

List_View.png

Once the report is generated, you can download it from Exports.  The report will show active and inactive devices broken down by Organization Group. Workspace ONE considers a license used if a device has been active within the last 30 days. In order to get the total number of licenses used by your Company, just sum the “Number of Active Devices” column in the report.  

Purchased license information can be found within the My VMware portal. After logging in, navigate to Products > Manage My Services – Subscription Services to view SaaS licenses and Products > Manage My Products – License Keys. 

All additional information found on the My Analytics page (Enrolled Device Count, Platform Breakdown, Device Ownership, etc.) can be found on the Workspace ONE UEM Device Dashboard. 

Please visit the My Workspace ONE portal for more information on using Reports or the Device Dashboard.

 

Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE  portal or call your local support line.

 

Best Regards,

The VMware Workspace ONE Team

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