Introducing VMware Workspace ONE Boxer 5.0 for iOS

The VMware Workspace ONE team is excited to announce that VMware Workspace ONE Boxer 5.0 for iOS is publicly available.


What’s New in this App Version  

  • BINXI-8512: VMware Boxer is now officially called VMware Workspace ONE Boxer.
    • A new app icon and other icons have been updated inside the Boxer to match Workspace ONE branding.
  • BINXI-9425: Change the default signature to reflect the rebrand.
  • BINXI-7250: ENS2 VIP Notifications.
    • VIP Notifications require ENS2.
    • VIP notifications can be setup in the account settings for your exchange email.
  • BINXI-6606: Native Conversation View is out of beta! (Requires iOS 11+)
    • BINXI-9290: Set the new conversation view as default to collapse all messages.
    • Let us know what you think by giving us feedback in the form of photos, description and screen recordings to
  • BINXI-8825: vCard contact import and export support.
    • Boxer now supports importing and exporting contacts (.vcf).
    • Try this out by sending yourself a contact (.vcf format) or go to a contact and export it.
  • BINXI-9276: Bulk select options changed to reflect updates in the new conversation view
  • BINXI-7954: “Automatic reply” is now renamed to “Out of office”.


Bugs Fixed in this App Version

  • BINXI-9865: Cannot open Calendar Attachment other than from Mail tab
  • BINXI-9264: Update "Like Boxer" default signature link to
  • BINXI-6656: Emails display with inaccurate time stamp
  • BINXI-9606: Fixed intermittent crash when updating email in background
  • BINXI-9599: Sluggish behavior of boxer such as slow response of interface which is basically unusable.
  • BINXI-9737: Issue is with the notification sounds which does not always play upon changing.
  • BINXI-9610: Flag Action on conversations does not perform desired action.
  • BINXI-9766: Scrolling of Contact card.
  • BINXI-9434: Infinite scrolling of emails on iOS 12.
  • BINXI-9741: Inline images are not always rendered correctly.
  • BINXI-9753: Enable New Conversation View on upgrade from 4.15.2 to 5.0.
  • BINXI-9755: Improve Hero Card Loading.
  • BINXI-9778: Fix the crash when displaying the status message bar.
  • BINXI-8931: OAuth + MFA- Email Sync fails with error
  • BINXI-8411: Calendar Fails to Sync with O365.
  • BINXI-9338: Intermittent Boxer crashes on VIP Users device.
  • BINXI-9452: IMAP - User is asked to re-authenticate constantly.
  • BINXI-9605: Emails fail to load even after Retry [ENS2 + O365].
  • BINXI-8942: Unrecoverable sync error. User receives an error message as "Unrecoverable sync error".
  • BINXI-8611: Calendar Hero Card sometimes does not display the "View Calendar" link.
  • BINXI-8938: Authentication/syncing error on dual-auth configuration.
  • BINXI-8446: Crash when attempting to select classification in new emails (only in iOS 10+).
  • BINXI-6771: Rendering pdf which is embedded in a RTF document.
  • BINXI-8405: Contact search not finding contact when searching by email domain.
  • BINXI-8336: Workspace ONE Boxer + Lotus Notes Traveler - Quoted context does not appear when replying to an email.
  • BINXI-9394: Not wiping data after max passcode attempts have reached. Issue is with completion handler for ContactsExport erase.
  • BINXI-9258: Some inline images in the email do not load in Workspace ONE Boxer for iOS + Lotus.
  • BINXI-9399: IMAP accounts not syncing immediately and shows spinning gear.
  • BINXI-9449: Crash when a new time is proposed for meeting.
  • BINXI-9197: Crash when trying to send feedback.
  • BINXI-9519: Crash after attempting to open it to read new email.
  • BINXI-9491: Incomplete recipients after opening email from SEG
  • BINXI-9513: IMAP- emails are missing randomly from 'Inbox' folder and reappear.
  • BINXI-9398: iOS 12 - Unable to create Boxer Passcode in landscape mode.
  • BINXI-9308: Crash on creating an invite from replying to an email
  • BINXI-9400: Fails to sync with calendar data when upgraded from 4.14 to 4.15.1 and cannot be recovered until reinstallation.
  • BINXI-8866: Standalone Workspace ONE Boxer wipes from console on changing email server from console.
  • BINXI-9282: Crash when trying to enable External Recipients.
  • BINXI-9462: Hold On screen dismisses early and user will see blank white screen.
  • BINXI-9463: Emails marked as read while Workspace ONE Boxer is in foreground but prompting for TouchID.
  • BINXI-9072: Launching Workspace ONE Boxer after enterprise wipe asks for passcode.
  • BINXI-9300: The timestamp is incorrect on emails.


Customer Impact

Take advantage of these updates by meeting the minimum requirements and downloading VMware Workspace ONE Boxer 5.0 for iOS. 

Minimum Requirements

  • iOS 10+
  • Workspace ONE UEM (AirWatch) Console 9.1+

How to Download VMware Workspace ONE Boxer 5.0 for iOS

  • Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.
  • Prior Version is Not Installed: Direct end users to download it from the App Store.


Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE  portal or call your local support line.


Best Regards,

The VMware Workspace ONE Team

Other Languages: 日本語

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