"Device Last Seen" results differ from Workspace ONE Intelligence and the Workspace ONE UEM Console

Overview

The filter for "Device Last Seen" results in Workspace ONE Intelligence differ from the results shown in the Workspace ONE UEM Console; This is expected behavior. 

 

Details

The "Device Last Seen" results in Workspace ONE Intelligence are different from what is shown in the Workspace ONE UEM Console, as they are only updated after data from the device record has changed. For historical data, this filter result is only updated after data from the device record has changed with the exception of:

  • Device Availability Capacity
  • Device Available Physical Memory
  • Device Backup Battery Life Percent
  • Device Next Check Compliance

However, "Device Last Seen" is always accurate when a device record is received when querying snapshot data. For additional information, please refer to the VMware Workspace ONE Intelligence Dashboards, Automation, and Reports guide here

Please note our teams are exploring other methods to display this information which are more consistent with the Workspace ONE UEM console for future releases. 

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