AAPP-6046: Apple DEP devices are synced with unexpected OS

Identifier

AAPP-6046

 

Symptoms

Apple devices (iOS and macOS) are being synced from DEP with unexpected model information. This results in devices appearing with an incorrect platform (ex: macOS device shows up as tvOS).

 

Fix Version

We have informed Apple of the issue and this article will be updated once we confirm a resolution. 

If you have Apple Care Support, you may wish to reach out directly to Apple to learn more details around the status of this issue.

Other Languages: 日本語

Have more questions? Submit a request

0 Comments

Article is closed for comments.