[Resolved] AAPP-5958: Duplicate records may appear for iOS devices synced from DEP

Identifier

AAPP-5958

 

Symptoms

Duplicate records of the same device serial number will appear in the Enrollment Status page for iOS devices being synced from the Device Enrollment Program or Apple Business Manager.

The only observed functional issue is for DEP devices with authentication OFF and pre-registered to enrollment users will enroll but fail to automatically move from the staging user to the enrollment user. Manual movement such as with the Agent/Intelligent Hub is still functional.

 

Fix Version

This issue has been resolved in Workspace ONE UEM 1810.

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1 Comments

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    The Workspace ONE Team

    Issue AAPP-5958 was resolved in VMware Workspace ONE UEM 1810.

    Symptoms:

    Duplicate records of the same device serial number will appear in the Enrollment Status page for iOS devices being synced from the Device Enrollment Program or Apple Business Manager.

    The only observed functional issue is for DEP devices with authentication OFF and pre-registered to enrollment users will enroll but fail to automatically move from the staging user to the enrollment user. Manual movement such as with the Agent/Intelligent Hub is still functional.

     

    Support

    If you have any questions, please contact your local support line or submit a support ticket through My Workspace ONE.

    Sincerely,
    The Workspace ONE Team

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