Android Workspace ONE Intelligent Hub - Beta Phase 3

New Features & Technical Requirements


The Workspace ONE Intelligent Hub application has many new capabilities on top of the features already part of the former AirWatch Agent. The first and second phase of this beta program was focused on the migration of these AirWatch Agent features to the new Hub interface and the new Hub catalog for native applications and web clips. We encourage you to continue testing these features either in your own environments (you will need to have a UAT/preview tenant of VIDM) or in our sandbox to validate all your organizations use cases and submit feedback.


NOTE – In order to test any identity or catalog related services in Hub in your own Workspace ONE environment, you must have a SaaS based vIDM tenant with the appropriate configuration. For more information, please refer to our article here.


For the next phase of this beta program, we want to open up the capabilities of the Hub app even further by integrating identity through VMware Identity Manager. To make this simpler and more efficient for admins testing this, we have pre-configured several tenants with the necessary components to allow admins to enroll and experience these features first hand. The goal for admins should be to try all the new abilities of the Hub, understand how they could be leveraged in their organizations, and report any feedback or questions.


Below are the required credentials and information for what to expect when enrolling.


NOTE – The users and data are artificial and does not reflect real individuals or objects. This means that the users and data may be shared across several other beta participants.



This is the URL that will be used when asked for “Server” during the enrollment process. If there are questions on this, please use the environment where your current SaaS UAT environment exists. If you do not have one, please select based on your region. You can choose either of the URLs below.



Identity URL

North America




NOTE – All environment URLs are configured exactly the same.




After you confirm your URL , you should be prompted for a username and password. There are several different users for each of the environments.

















Expected Behavior

The expected behavior is the same for all environments and for all users with the same Enrollment Type.



Enrollment Type

Expected Behavior



·      A Managed enrollment user should experience a typical username password enrollment in order to log into the application. This means after entering in the Hub Services URL on the initial Hub screen, you should be prompted for Username and Password to step through installing Work Profile

In-App Navigation

·      Once enrolled, a user should be redirected to a new app catalog landing screen in the Hub application. If this is not done, the user can simply launch the Hub app

·      You may experience various security and privacy requests to proceed in the application

·      In the top right corner, there should be a circular icon with a “B”. Clicking this icon should take you to the Account section where existing features from Hub Beta 1 can be found.


·      The user should see a total of 6 applications in the catalog (alphabetically)

o   Salesforce

o   Slack

o   VMware Boxer

o   VMware Browser

o   VMware Content Locker

o   VMware Tunnel (Android only)

o   Workday

o   Google (web link)

·      The VMware Tunnel and Salesforce applications should be automatically installed after enrollment. This may not be silent depending on your device settings. All other apps are set to On Demand.

·      The user can click Install on any of the other apps to be prompted to install the app on device. Again, this may be silent depending on your device settings.

Identity Services

·      If you enrolled with the details in this document, then your enrollment is enabled with identity-based services for additional functionality in the Hub app. Users will see three additional fields when enrolling:

o   Home

§  The Home section is a tab displaying a web browser frame for a pre-configured URL. In this example, we will be using

o   People

§  The People section is for viewing your user’s corporate hierarchy and searching for other individuals in our organization

o   Notifications

§  The Notifications section is for viewing messages and custom information that may be important for your user. For this example, this information will appear on occasion and also be pre-configured.

Post Testing Survey

Please take 5-10 min once you are through will your beta testing to complete a short survey that captures scenarios and platforms tested, along with overall satisfaction with Workspace ONE Intelligent Hub.

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