Apple Business Manager or Apple School Manager might require customer action with iOS 12


With the release of iOS 12, it is likely several Software License Agreements will also be updated. This update requires an Apple School Manager Administrator, an Apple Business Manager Administrator, or the Device Enrollment Program (DEP) Agent to log into the program website to review and agree to the updated terms. 


Customer action required

In order to not disrupt functionality, it is critical to ensure you accept the new Terms and Conditions with the operations system update. Additional information on how to accept the updated agreements as well as potential impact can be found in the Apple knowledge base article here


Additional Resources

For more information around preparing for Apple's fall 2018 releases, please refer to the following knowledge base articles:


Support Contact Information

To receive support or deliver feedback, either submit a ticket via the My Workspace ONE portal or call your local support line.


Best Regards,

The VMware Workspace ONE Team

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