[Resolved] AAGNT-184293: Change device passcode commands issued from the SSP or Console are not applied on select Samsung devices

Identifier

AAGNT-184293

 

Version Identified

Samsung S8 devices using Android 8.0+

 

Symptoms

Users and administrators may find when issuing change device passcode commands from the Self-Service Portal (SSP) or Console, the command is not executed by work managed Samsung S8 Devices on Android 8.0+ which were enrolled through Android Enterprise.

 

Fix Version

Our testing indicates that this issue has been resolved with the release of Workspace ONE Intelligent Hub 9.0.

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