Introducing VMware AirWatch Agent 8.3 for Android

The VMware Workspace ONE team is excited to announce that AirWatch Agent 8.3 for Android is publicly available. 


What’s New in this App Version

Core Android

  • AAGNT-183192: Report MAC Address for all Android devices, including Android (Legacy)
  • AAGNT-183330: Report Un-enrollments to Apteligent - Similar to Boxer 
  • AAGNT-183209: Report OEM as default Custom Attribute
  • AAGNT-181815: Clear App Data for POEM
  • AAGNT-183618: Suspicious Activity Logging - Device Reports Bluetooth Connectivity Events to Console
  • AAGNT-183617: Suspicious Activity Logging - Device Reports USB Connectivity Events to Console
  • AAGNT-182883: Events/Actions - Recurring Scheduler Event
  • AAGNT-183063: Events/Actions - Apply Custom Settings Action 

Android OEM – Samsung

  • AAGNT-183442: Samsung Knox Per App VPN Blacklist
  • AAGNT-183104: Implement UCM for Samsung
  • AAGNT-183103: Enable/Disable/Force NFC inside the Knox Container
  • AAGNT-182774: Samsung DeX - Configure position of app shortcuts on home screen
  • AAGNT-182773: Samsung DeX - Configure DeX Loading Image 
  • AAGNT-182772: Samsung DeX - App blacklist
  • AAGNT-182775: Samsung DeX - Set Screen Timeout
  • AAGNT-182776: Samsung DeX - Ethernet Only Mode


Bugs Fixed in this App Version

  • AAGNT-184235: Android device certificates are revoked by console
  • AAGNT-184174: [Android P]: OS version shows 0.0.0
  • AAGNT-183939: Unexpected un-enrollment on Android (non-Android Enterprise) devices
  • AAGNT-184217: Google account registration fails on afw#airwatch Work Managed enrollments
  • AAGNT-183918: Android Legacy - IMEI truncated in beacon for LG.
  • AAGNT-183872: In Android Legacy Enrollment, removing the Passcode profile does not remove Image Overlay on Lock screen.
  • AAGNT-183796: TLS Wi-Fi profile deployment issue with AirWatch Agent v8.2 for
  • AAGNT-183710: Launcher prompt to set as default on agent upgrade.
  • AAGNT-183709: MX Service: Need to add more log in INFO mode.
  • AAGNT-183707: [TouchDynamic D41C & Innowi Device] Service not binding to AirWatch Agent.
  • AAGNT-183690: Android Enterprise Rugged - Launcher profile product fails.
  • AAGNT-183623: Agent fails to authenticate with domain user if enrolled using directory user and authentication type is username/password.
  • AAGNT-183542: Change in passcode mode to alphanumeric gets skipped if other productivity apps are configured.
  • AAGNT-183537: Toast message incorrectly displays "Congratulations! You have successfully enrolled your device" after max failed attempts.
  • AAGNT-183533: Escalation Assistance – Android Enterprise app sample not returning when pushing internal app update on Android Enterprise devices.
  • AAGNT-183426: App data after check-in is not cleared for Zebra devices.
  • AAGNT-183415: Application Control policy not consistently applying.
  • AAGNT-183403: Intel service not binding as expected on Castle Canyon devices.
  • AAGNT-183388: Application field for custom attributes is not updating according to the custom attributes file name.
  • AAGNT-183351: File Hash: Agent is not able to calculate File Hash if download file to external storage location and product
  • AAGNT-183126: Agent bypasses enrollment screens.
  • AAGNT-183101: Wi-Fi frequency band not applying correctly on TC51 devices.
  • AAGNT-183092: Unable to install apps on Android devices through Product Provisioning.
  • AAGNT-182777: Firewall profile is not taking effect on Android v5.1.1 devices (Safe 5.5).
  • AAGNT-182566: Unable to generate File Hash for any file type( txt, pdf, jpg, png etc.) and product is failing during download step.
  • AAGNT-182503: Agent > Product Tab > Advanced Staging Product [0] > displays invalid tab name.
  • AAGNT-182093: KNOX prompts for password twice when Passcode profile has number of digits and symbols set to greater than 4 on Samsung S7 and above device.
  • AAGNT-181731: KNOX prompts for passcode twice.
  • AAGNT-180839: [I18N][HE] All translations of Agent user interface are not loading in Hebrew.
  • AAGNT-180731: Job Download Progress bar is not visible if Agent goes to background during download through Relay Server.
  • AAGNT-179461: Agent sends “Passcode is not compliant with profiles” when passcode profile is not present.
  • AAGNT-177931: [LYF LS-4503] Agent prompts to encrypt device even when device is already encrypted.


Known Issues

  • AAGNT-184165: Device Owner Mode: Application Control profile fails to install on device with "Profile groups are null/empty".
  • AAGNT-184151: Nexus 10 does not work with AirWatch Agent v8.2 for Android.
  • AAGNT-184129: Managed apps do not restore after removing whitelist profile on Honeywell devices.
  • AAGNT-184052: Adapter time condition with Past Start and End year with frequency will evaluate indefinitely and the product never fails.
  • AAGNT-184015: Registered devices display incorrect message.
  • AAGNT-184012: Security issue with AirWatch Agent v8.3 for Android Privacy Policy.
  • AAGNT-184008: Wi-Fi with Proxy settings is not configuring in device administrator on Zebra SDM660 Oreo devices.
  • AAGNT-183995: Battery events are still triggered on the device even after uninstalling the EA successfully.
  • AAGNT-183986: AirWatch Agent v8.3 for Android crashes when pinned in Android Enterprise and developer options are accessed.
  • AAGNT-183982: No notification is thrown to install Samsung N native email app when same account is configured in AirWatch Inbox.
  • AAGNT-183981: Agent not following precedence for exchange account while both native and inbox clients are not present on Samsung N devices.
  • AAGNT-183980: Inconsistent behavior with font size restrictions on Android (Legacy) deployments.
  • AAGNT-183979: Encryption prompt for SD card not appearing during enrollment.
  • AAGNT-183972: File/Folder Download: Agent fails to get the latest file from the nfs server.
  • AAGNT-183964: 'AirWatch Configuration in Progress' notification remains available when device enrolled to Profile Owner after completing encryption.
  • AAGNT-183956: Android Enterprise enrollment is failing due to play service not being updated on TC25 devices.
  • AAGNT-183940: File/Folder Sync: Agent reports false event log status to UEM console.
  • AAGNT-183934: SSL exception in Android M and below devices during upload files.
  • AAGNT-183930: SD card not silently encrypting on Samsung devices.
  • AAGNT-183914: Profiles revoked due to passcode policy not applying properly once device becomes compliant.
  • AAGNT-183907: Unmanaged app shows in managed app list if it was previously installed as a managed app.
  • AAGNT-183892: Delete existing Work Profile dialog appears during Android Enterprise SAML enrollment.
  • AAGNT-183887: Passcode profile fails to apply on Samsung L devices.
  • AAGNT-183884: Fingerprint dialog is not shown when Agent is locked. 
  • AAGNT-183878: "Google play has stopped" prompt comes during Android Enterprise Profile Owner enrollment.
  • AAGNT-183874: Application Control profile is shown as not supported on Huawei device.
  • AAGNT-183861: SD Card Encryption is not working on Zebra SDM660 Oreo devices.
  • AAGNT-183857: Device unenrolls after disabling Samsung Knox on Android Oreo.
  • AAGNT-183853: Agent is not launching when device is locked with Launcher on Zebra SDM660 Oreo devices.
  • AAGNT-183852: Job stuck in intermediate state when device does not have enough memory to download File&Actions/Apps.
  • AAGNT-183847: Wi-Fi configuration not removed on removal of profile or enterprise wipe on Samsung S9 devices.
  • AAGNT-183846: Keyboard focus lost after wrong login attempt.
  • AAGNT-183837: Job status is paused when Agent does not have access to the destination path on Honeywell devices.
  • AAGNT-183823: Failed job is being processed again by Agent.
  • AAGNT-183809: OS Upgrade fails with “Not Supported” message on Zebra SDM660 Oreo devices.
  • AAGNT-183789: Tapping on back arrow on Products details page shows Agent My Device screen instead of Products list screen.
  • AAGNT-183741: Android Device Information not reported correctly to console
  • AAGNT-183734: Disable Bluetooth settings not applying on Zebra SDM660 Oreo devices.
  • AAGNT-183732: Uninstall Unmanaged App not working on Zebra SDM660 Oreo devices.
  • AAGNT-183701: Wi-Fi and cellular cannot be toggled on after being removed from Samsung DeX Pad.
  • AAGNT-183700: Samsung DeX profile takes some time to take effect after upgrade and reapply.
  • AAGNT-183699: Duplicate shortcuts are created for Samsung DeX.
  • AAGNT-183678: Run Intent Timeout field has no implications on Agent.
  • AAGNT-183675: Enrolling with Stage-Fright service keeps device compliant.
  • AAGNT-183672: Focus is not taken back to Browser from Agent after authentication.
  • AAGNT-183643: Delay observed between text views in Collect Data screen in Samsung Tablets.
  • AAGNT-183621: User Cert Alias installed with a different value and User cert alias is not selected in Wi-Fi SSID on Zebra TC51M devices.
  • AAGNT-183515: Intel Castle Canyon: Launcher prompts for Usage Access permission.
  • AAGNT-183514: Intel Castle Canyon: Unable to download file on /data/misc./Wi-Fi.
  • AAGNT-183513: Intel Castle Canyon: Uninstall Unmanaged App Product failed (java.lang.NullPointerException) though app is removed from the device.
  • AAGNT-183510: Intel Castle Canyon: User and Root cert does not remove after uninstall Cert based Wi-Fi profile.


Customer Impact

Take advantage of these updates by meeting the minimum requirements and downloading AirWatch Agent 8.3 for Android. 

Minimum Requirements

  • Android 4.1+
  • AirWatch Console 9.1+

How to Download AirWatch Agent 8.3 for Android

  • Prior Version is Installed–The application seamlessly updates over the existing application version without disrupting device enterprise functionality.
  • Prior Version is Not Installed– Direct users to download it from the Google Play Store.


Support Contact Information 

To receive support, either submit a ticket via the My Workspace ONE  portal or call your local  support line. 


Best Regards, 

The VMware Workspace ONE Team

Other Languages: 日本語

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