CMEM-184757: Secure Email Gateway (SEG) logs show error regarding encryption key retrieval

Identifier

CMEM-184757

 

Version Identified

Workspace ONE UEM (AirWatch) Console 9.3

 

Symptoms

After configuring Secure Email Gateway (SEG) Classic, Workspace ONE UEM administrators may find the following error message in the SEG Integration Services logs:
Error while getting the latest valid encryption key!

This error does not impact email flow or functionality.

 

Fix Version

Our product team has been engaged and is actively working to resolve the issue.

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