Recommended Migration from macOS Device Profile Dock Payloads to User Profile

As of WWDC 2018, Apple has announced certain macOS profile payloads will no longer be supported as a system context (ex: “Device Profile”) payloads. Only one type of payload within the list, the “Dock” payload, was implemented within Workspace ONE UEM (AirWatch) as an available Device Profile payload.  This payload will be removed in a future release of the product and Apple has stated macOS will begin treating this payload as a failure in 2019 when assigned to the system context via a Device Profile payload. 

VMware recommends all administrators using the Dock payload ensure they are assigning the payload as a User profile.


Additional Resources


Support Contact Information

To receive support or deliver feedback, either submit a ticket via the My Workspace ONE portal or call your local support line.


Best Regards,

The VMware Workspace ONE Team

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