Introducing VMware Boxer 4.14 for iOS

The VMware Workspace ONE team is excited to announce that VMware Boxer 4.14 for iOS is publicly available.

What’s New in this App Version

  • Now Available - The Boxer Admin guide is now translated into French, German, Japanese, Simplified Chinese and Spanish and is available on
  • BINXI-6606: New Conversation View – Beta (requires iOS 11+)
    • Try our public beta for the new email view that brings improvements to one-handed use, accessibility of attachments, rendering of email bodies and more!
    • You can enable the new email view by navigating to Boxer Settings > Advanced settings and toggling the ‘New Conversation View (beta)’.
    • There are also different Rendering modes to try out:
      • Default Render Mode – default (may see small text with this mode)
      • Static Scale Render Mode – Always zoom to 1.0
      • Max-Width Image Render Mode – Tries to limit long photos
      • Intrinsic Render Mode – No change to the displaying of the email (we render it how it was sent)
      • Dynamic Scaling – (Recommended) Scale at 1.0 and scaling down large tables
    • Let us know what you think by giving us feedback in the form of photos, description and screen recordings to
  • BINXI-7249: Trigger Boxer GAL search after 2 characters
    • Now, when searching the Global Address List, 2 characters are required before triggering a search
    • This setting must also be updated on the Exchange server.
  • BINXI-7541: Re-enable email Avatars (Exchange)
    • Because of the performance improvements made in Boxer, we are enabling Exchange avatars by default.
    • The avatars can still be turned off using the following key value pair:
      • Key: PolicyAllowExchangeAvatars (string)
      • Values:
        • true (new default, enables Exchange avatars)
        • false (old default, disables exchange avatars)
  • BINXI-7382: External highlight (Confirm before sending a calendar invite to external addresses)
    • When creating or editing an event, external recipients are also highlighted. If you have ‘Confirm before sending’ enabled, you will now also be warned before sending a calendar invite.
  • BINXI-7646, 7628, 7634: Accessibility updates for using VoiceOver
    • Improvements to make Boxer more accessible with this release focusing on the Email, Calendar and Contacts Views.
  • BINXI-8183: Default conversation order to newest on top (only affects new install)
    • Now on new installs, the default conversation order is newest at the top, existing users will not see a change in their settings.

Bugs Fixed in this App Version

  • BINXI-8436: App size exceeding limit to download over cellular data
  • BINXI-8281: Remove force close message that shows every time Boxer is force quit
  • BINXI-7067: Caller ID is not displayed even if CallKit is enabled
  • BINXI-6847: Email sub-folder is listed in wrong folder if two folders share same first word
  • BINXI-7810: S/MIME Certificates installation fails
  • BINXI-7804: Some emails are not received
  • BINXI-8037: Boxer freezes and crashes
  • BINXI-7840: S/MIME messages are not loading bodies with Failure to Load message displayed when doing a server search
  • BINXI-7990: When adding multiple contacts only the last one added is displayed on the Lotus Notes client on PC
  • BINXI-8064: Copy out restriction set at boxer level DLP not working when SSO is disabled
  • BINXI-8205: Freeze and crash when there is a network error
  • BINXI-7666: Handle console switch to or from ModernAuth gracefully
  • BINXI-7861: Keyboard UIToolBar becomes blank in drafted email
  • BINXI-6287: Unable to delete emails from combined Local drafts folder
  • BINXI-7997: ‘Open Sources Licenses page’ is not loading
  • BINXI-6678: S/MIME - Valid Certificates are coming down as 'Not Trusted' despite trust store is set to SDK
  • BINXI-7232: Action grid text overruns available space when text descriptions are long
  • BINXI-8044: Crash when searching a cancelled event in email and removing from calendar
  • BINXI-7892: PolicyAllowCustomKeyboards key not honored
  • BINXI-7735: Boxer Authentication fails if the password contains Unicode character with cedilla (¸)
  • BINXI-4366: Auto generated email not rendering the entire email
  • BINXI-4669: Zoom issues with inline images
  • BINXI-7323: Boxer incorrectly translates ‘Install’ in French
  • BINXI-7984: Boxer 4.13.0 on Settings > Mail category > More > Undo duration has an incorrect French translation.
  • BINXI-7472: (Lotus Notes) Boxer doesn't handle replies to display names with comma properly
  • BINXI-7286: Cannot see email content when we the app config "AppRefetchEmptyLinksUsingMime" is used
  • BINXI-5973: Crash when VoiceOver is enabled
  • BINXI-7502: Calendar invites shifting entries when the week start day is updated
  • BINXI-6880: Boxer sends ‘none’ as sound when selected from settings
  • BINXI-6672: Unable to sync email when user mailbox is set up to integrate Veritas' Enterprise Vault
  • BINXI-5760: Calendar invite temporarily disappears when you scroll down and back up in the invite email
  • BINXI-3138: Bugs with collapsing quoted text
  • BINXI-7989: Copy/Paste restriction set does not work when SDK profile is set as ‘iOS Default Settings’ SSO key false
  • BINXI-5719: Certain Japanese characters are incorrect on Boxer preview screen
  • BINXI-8200: [EAS 16+] Calendar appointment is showing incorrect dates
  • BINXI-8257: Received date in expanded header of conversation is 4 hours ahead of correct time
  • BINXI-7973: Tab bar disappears in certain scenarios

Known Issues

  • BINXI-8476: Check icons not showing up on email avatars during bulk select

Customer Impact

Take advantage of these updates by meeting the minimum requirements and downloading VMware Boxer 4.14 for iOS. 

Minimum Requirements

  • iOS 10+
  • Workspace ONE UEM (AirWatch) Console 9.1+

How to Download VMware Boxer 4.14 for iOS

  • Prior Version is Installed: Direct end users to update the app when prompted. The application seamlessly updates over the existing application version without disrupting device enterprise functionality.
  • Prior Version is Not Installed: Direct end users to download it from the App Store.

Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE  portal or call your local support line.


Best Regards,

The VMware Workspace ONE Team

Other Languages: 日本語

Have more questions? Submit a request


Article is closed for comments.