Workspace ONE UEM (AirWatch) Console 9.1+ (On-Premise)
After upgrading On-Premises AirWatch servers to Microsoft patch KB4089187 (Windows Server 2012 Standard) or subsequent patches (ex: KB4103768) and restarting the server, administrators may find that users are unable to log into the Self-Service Portal page. The user will be able to enter user credentials, however, once entered, will repeatedly be redirected to the login page.
Removing the OS patch will restore SSP login functionality.
Our product team has been engaged and is actively working to resolve the issue.
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