To address a Support Request, VMware technical support requests diagnostic information from the VMware products. The article here provides procedures to upload diagnostic information to VMware using FTP using the following methods:
- Uploading through the FTP portal using your web browser
- Uploading through the FTP portal using the command line
- Uploading through the FTP portal using a third-party FTP client
To upload diagnostic information using the Secure FTP portal, see Uploading diagnostic information for VMware through the Secure FTP portal.
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