Introducing VMware AirWatch Agent 8.2 for Android

The VMware Workspace ONE team is excited to announce that AirWatch Agent 8.2 for Android is publicly available.

What’s New in this App Version

Core Android:

  • AAGNT-182783: User Acceptance prompt for Sensitive Data Collection.
  • AAGNT-182796: Uninstall support for Event Actions.
  • AAGNT-182744: Resume queue if Agent is killed or device is rebooted.
  • AAGNT-182396: AirWatch productivity apps access blocked due to app control logic changes. (Legacy)
  • AAGNT-181995: Event Actions Phase 1 support.
  • AAGNT-182580: Android O Bookmark support implemented. (Legacy)
  • AAGNT-182748: Admin should be able to set an initial passcode on Android Work Managed devices.
  • AAGNT-182456: Single user staging support for Android Work Managed devices. 

Android OEM – Samsung

  • AAGNT-182830: Support Samsung ELM license activation through Auto-Enrollment.
  • AAGNT-182479: AirWatch Agent and Samsung ELM Service merged into unified application for new enrollments.
  • AAGNT-182365: Samsung Native Email will automatically update when new certificate is pushed.
  • AAGNT-182478: Support Samsung OEM extensions on Android Work Managed device enrollment.

Bugs Fixed in this App Version

  • AAGNT-183664 - Remove File Manager command due to security vulnerability. More information is available here
  • AAGNT-183073: [Intermittent] Agent crashes when device orientation is changed in device ownership selection screen.
  • AAGNT-183091: Cannot install most certificates on Android M devices.
  • AAGNT-182968: Honeywell Agent Upgrade File/Action fails from AirWatch Agent 8.1 to any higher version.
  • AAGNT-182728: Reapply Android profile does not work for some types of combined profiles.
  • AAGNT-182768: Android application widgets are not working consistently.
  • AAGNT-182824: Unenrollment fails while secured channel is disabled.
  • AAGNT-182753: Crash observed on AirWatch Agent 8.1 for Android while enrolling into Android demo environment.
  • AAGNT-183244: AirWatch Agent authentication shows no matter how many times the passcode is entered.
  • AAGNT-183242: Clear Passcode command does not work for Samsung device with Android 7.0.
  • AAGNT-182721: AirWatch Tunnel profile intermittently not being loaded in Tunnel client.
  • AAGNT-182831: Issues with certificate sampling or detection on Android Samsung devices
  • AAGNT-182504: AWservice crashes in AirWatch Agent 8.0.1 for Android
  • AAGNT-182141: Closing Agent process after PBE password results in unenrollment.
  • AAGNT-182286: Knox Play for Work fails to initiate itself properly when Samsung ELM service is pushed from Play Store.
  • AAGNT-181709: Wi-Fi with certificates not installing as expected on Vuzix M300 devices.
  • AAGNT-183375: User is not prompted for passcode when device is locked/ unlocked during post enrollment wizard.
  • AAGNT-182877: Wi-Fi SSID (with Cert) is not connecting if same certificate overlapped between separate Wi-Fi SSID and one profile removed from the device.
  • AAGNT-183414: Knox Container root certificate intermittently not installed automatically on Samsung Oreo devices.
  • AAGNT-183304: Exception parsing Application List samples for Android Oreo devices.
  • AAGNT-183002: Agent fails to install certificates when subject is too long on Samsung S8 and Samsung S8+ devices.
  • AAGNT-182967: Handle escape characters in XML submitted to MXFramework.
  • AAGNT-182805: SD card for Motorola LEX11 Rugged Android devices becomes unmounted when the devices are rebooted.
  • AAGNT-183000: App installs on device but shows the status on console as failed
  • AAGNT-182764: Android work profile provisioning fails if cancelled once.
  • AAGNT-182828: Geofencing not working in KNOX profiles.
  • AAGNT-182759: Uninstall of internal application during enrollment displays Play Store link for installation.
  • AAGNT-182754: Wi-Fi with certificates profile not automatically configuring on Samsung Oreo S8 and S9 devices.
  • AAGNT-182704: Updates to VPN profile are not enforced on the devices intermittently requiring re-installation of the Tunnel application.
  • AAGNT-183331: Not able to configure email with derived credentials on Galaxy S7 using AirWatch Agent 8.2 for Android.
  • AAGNT-183336: Samsung S8 device enrollment goes into loop when enabling unknown app installation only in the case of registration token-based enrollment.
  • AAGNT-183207: Email with certificates not working for LG devices on AirWatch Agent 8.2 for Android.
  • AAGNT-183177: Unable to install Wi-Fi certificates on LG Nougat devices.
  • AAGNT-183240: Zebra MC18N0 devices with AirWatch Agent is not accepting Wi-Fi profiles with 64-character hex keys.
  • AAGNT-183134: Bookmarks are not added to device home screen after “Add to home screen” is selected while adding bookmarks under device profile.
  • AAGNT-182664: [Nexus 6- Android N] Device connects to previous Wi-Fi AP instead of connecting to AP pushed through Wi-Fi profile.
  • AAGNT-182626: Device exits out of the launcher when Application Control profile is removed.
  • AAGNT-182502: Not able to create folder on /storage/sdcard0/Download path
  • AAGNT-182484: AirWatch Agent is not sending the battery percentage properly.
  • AAGNT-182501: Per App VPN for AnyConnect client does not work for Android enrolled device.
  • AAGNT-182147: AirWatch Agent does not display all whitelist applications under Compliance > App List > Whitelist App.
  • AAGNT-182450: Enrollment fails when service app is in Uninstalled apps on LG devices.
  • AAGNT-182416: Wi-Fi profile must be reapplied to install derived credential on Pixel devices running Android Oreo.
  • AAGNT-182375: Honeywell Devices CT50 Enrollment issue on Android M devices.
  • AAGNT-182310: Unenrolling a Zebra Android work managed device does not do a complete factory reset of the device.
  • AAGNT-182270: While switching Wi-Fi networks SSID updated with some random value intermittently.
  • AAGNT-181934: [L10N] [FR] Improper translation for "device_administrator_activate" in French.
  • AAGNT-181827: Knox Play for Work is not getting enabled intermittently when enrolled in Container Only mode using Knox Mobile Enrollment.
  • AAGNT-181698: [KME] AirWatch Agent completes enrollment even after declining KLM EULA.
  • AAGNT-182760: Escalation: AirWatch Agent GUI issues in Hebrew (RTL) | Change Keypad and Login text getting overlapped.
  • AAGNT-183164: Android restriction profile changes the device screen lock settings to Swipe from None.
  • AAGNT-182628: Android devices being prompted to set password when only PIN is required from passcode profile. 

Known Issues

  • AAGNT-183351: AirWatch Agent is not able to calculate File Hash if download file to external storage location and product is failing.
  • AAGNT-183408: Data Usage on Roaming restriction is not working on Zebra MX devices.
  • AAGNT-182930: AirWatch Agent crashes with java.lang.IllegalStateException on rotating device in Products Tab
  • AAGNT-182897: Enable passcode visibility is not working on Samsung devices using Device Owner mode.
  • AAGNT-182804: AirWatch Agent is not queued up in auto update list of Play Store in COM.
  • AAGNT-182750: Unable to remove APN on Samsung devices.
  • AAGNT-183326: Enterprise Wipe does not revert AirWatch Agent screen on Sony Xperia XZ2.
  • AAGNT-183178: OS upgrade followed by AirWatch Agent upgrade in Device Owner mode fails to upgrade AirWatch Agent. Product is in progress for ever.
  • AAGNT-183161: Allow GPS location service and network location service restriction not working on Android Device Owner enrolled devices.
  • AAGNT-183126: AirWatch Agent bypasses enrollment screens.
  • AAGNT-183449: Exchange profiles shows 'Not Supported' when Email app is not present on Samsung devices.
  • AAGNT-183323: Unable to add Bookmarks on Samsung S8 device in Android enrolled in Work Managed or Work Profile mode.
  • AAGNT-183388: Application field for custom attributes is not updating according to the custom attribute file name
  • AAGNT-183511: Add Shortcuts notification is not removed upon unenrollment while Workspace ONE is present.

Customer Impact

Take advantage of these updates by meeting the minimum requirements and downloading AirWatch Agent 8.2 for Android. 

Minimum Requirements

  • Android 4.0 or higher
  • Workspace ONE UEM (AirWatch) Console 9.1+

How to Download AirWatch Agent 8.2 for Android

  • Prior Version is Installed–The application seamlessly updates over the existing application version without disrupting device enterprise functionality.
  • Prior Version is Not Installed– Direct users to download it from the Google Play Store.

Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE portal or call your local support line.


Best Regards,

The VMware Workspace ONE Team

Other Languages: 日本語

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