AAGNT-183448: Advanced Remote Management registration may fail on newly enrolled Android devices on Workspace ONE UEM 9.4

Identifier

AAGNT-183448

 

Version Identified

Workspace ONE UEM 9.4

Agent 8.1 for Android

 

Symptoms

Remote Management sessions for newly enrolled devices may fail when utilizing Advanced Remote Management (ARM). The following error displays when trying to initiate a remote session under Device Details > More Actions > Remote Management:

Screen_Shot_2018-05-14_at_11_52_20_AM.png

 

Fix Versions

Our product team has been engaged and is actively working to resolve the issue. 

 

 

 

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