[Resolved] ISDK-171288: VMware Boxer for iOS may not always prompt for Touch ID

Version Identified

VMware Boxer 4.9.1 for iOS

 

Identifier

ISDK-171288 / ISDK-171749

 

Symptoms

When accessing VMware Boxer on iOS devices, users may not always be prompted to use Touch ID to access their email, and instead be prompted to enter their passcode. This issue is intermittent and occurs in environments where Touch ID authentication is enabled for Boxer. 

 

Fix Versions

This issue has been resolved in VMware Workspace ONE Boxer 4.14 for iOS.

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    The Workspace ONE Team

    Known Issue Update:

    Issue ISDK-171288(ISDK-171749) has been resolved in VMware Workspace ONE Boxer 4.14 for iOS.

    For more information, please contact your local support line or submit a support ticket through the My Workspace ONE portal.

    Thank you,

    The Workspace ONE Team

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