End of General Support for VMware AirWatch ICAP-Proxy


VMware AirWatch ICAP-Proxy provides virus scan capability during file upload or download through Content Gateway or Remote File Storage (RFS).

This feature will reach End of General Support (EOGS) on May 8th, 2019.


Customer Impact

Customers who are using ICAP-Proxy configured against Content Gateway or RFS on Workspace ONE UEM console can continue to use this feature till EOGS date.

There will not be any alternative solution from VMware to support this scenario. Customers are advised to follow standard virus scan procedures configured on their File Shares and repositories.

This feature will be completely disabled in a future console version post EOGS date (May 8th, 2019).


Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE portal or call your local support line.


Best Regards,

The VMware Workspace ONE Team

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