AAPP-4957: Attempting to web enroll on an enrolled and staged DEP device unenrolls the device and blocks enrollment

Identifier

AAPP-4957

 

Version Identified

AirWatch Console 9.2.3

 

Symptoms

When an enrolled staged DEP device attempts to web enroll, the device receives an MDM profile and is blacklisted from enrollment as the Console identifies the device as being enrolled by another user.

 

Fix Version

Our product team has been engaged and is actively working to resolve the issue.

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