[Resolved] CMSVC-5557: SAML configuration after Workspace ONE UEM (AirWatch) Console 9.2.3 upgrade may fail to authenticate

Version Identified

Workspace ONE UEM (AirWatch) Console 9.2.3

Identifier

CMSVC-5557 

Symptoms

After upgrading to Workspace ONE UEM (AirWatch) Console 9.2.3, customers using SAML might experience authentication errors if LDAP configuration is non present (Directory Type is “none”). This may prevent administrators from authenticating to either the Workspace ONE UEM (AirWatch) Console or Self-Service Portal (SSP), and also may create issues when users are enrolling new devices.

Fix Version

This issue has been resolved in Workspace ONE UEM (AirWatch) Console 9.3. 

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