Sideload Staging Zebra Lollipop and Marshmallow Devices

Background

With the introduction of Lollipop and Marshmallow on Zebra rugged, handheld devices, the folder structure and permissions on the devices’ local storage are different than in KitKat. Because of this, the Android Agent, MX Service, and the Sideload Staging script (stage.bat) need to be modified to support these devices.

 

Implications for Customers

Using the current stage.bat file that is included in the Sideload Staging Package, customers will not be able to properly Sideload Stage Zebra devices running Lollipop or Marshmallow. Customers will need to download the new stage.bat from My Workspace ONE and replace the existing one in the Sideload Staging package. Due to necessary Agent and MX Service modifications, the minimum Agent version is 6.3.2, and the minimum MX Service version is 1.9.3.38 for use with Lollipop and Marshmallow devices. These new versions are all backwards compatible with KitKat.

 

Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE portal or call your local support line.

 

Best Regards,

The VMware Workspace ONE Team

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