End of General Support for Reporting Server and Corresponding Reports

With the release of AirWatch Console 9.2, all existing reports which use Reporting Server have been replaced with new in-house build reports which users can generate and schedule as needed. These new reports (found here) no longer require Reporting Server and instead, use either of the two supported storages - File Storage or Reports Storage. Generated reports are stored for up to five days and can be downloaded from the AirWatch Console or through links sent out in a subscription email. For additional details on storage, please refer to our Online Help article here

 

Implications for Customers

In July 2018, all existing Reporting Server reports will be End of General Support and no longer available in the latest AirWatch Console release. Additionally, any existing subscriptions for these reports will be removed from the system. If you have subscriptions set up for any Reporting Server reports, please recreate them for the corresponding new reports. 

 

Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE portal or call your local support line.

 

Best Regards,

The VMware Workspace ONE Team

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