End of General Support for Reporting Server and Corresponding Reports

With the release of AirWatch Console 9.2, all existing reports which use Reporting Server have been replaced with new in-house build reports which users can generate and schedule as needed. These new reports (found here) no longer require Reporting Server and instead, use either of the two supported storages - File Storage or Reports Storage. Generated reports are stored for up to five days and can be downloaded from the AirWatch Console or through links sent out in a subscription email. For additional details on storage, please refer to our Online Help article here


Implications for Customers

In May 2018, all existing Reporting Server reports will be End of General Support and no longer available in the latest AirWatch Console release. Additionally, any existing subscriptions for these reports will be removed from the system. If you have subscriptions set up for any Reporting Server reports, please recreate them for the corresponding new reports. 


Support Contact Information

To open a Support Request, please call your local AirWatch support line or submit a Support Request via myAirWatch.


Best Regards,

The AirWatch Team

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