AirWatch Console 9.2
Users are unable to authenticate with their credentials when enrolling DEP devices if the password contains umlauts characters (ex: ö, ü etc.). The following error might be displayed on the device:
“Your credentials are missing or incorrect. Try again.”
We have informed Apple of the issue and this article will be updated once we confirm a resolution. If you have Apple Care Support, you may wish to reach out directly to Apple to learn more details around the status of this issue.