[As Designed] AAGNT-180108: Duplicate entries created due to changing UDID value after factory reset or OS upgrade

Version Identified

Agent 7.0 for Android

 

Identifier

AAGNT-180108

 

Symptoms

After upgrading the OS on an Android device or performing a factory reset, the UDID value changes, causing duplicate entries in the same AirWatch organization group. 

 

Workaround

By using a Compliance Policy, you can unenroll devices in which the last seen date/time is not within a certain period of time.

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