Maintenance Notification for AU SaaS Environments using AetherPal

Please be advised of upcoming maintenance activity and read the following maintenance details carefully.


Scheduled Region, Date, and Time

AetherPal IT Operations team will be performing maintenance activity on the following AirWatch Server environments:

  • AW-AU Database Server

All maintenance will be done Saturday, December 23, from 3AM-6AM (AEDT)


Maintenance Duration Per Region

3 hours


Maintenance Details

The backend server responsible for remote sessions management requires optimization. While the server is functional and provides access to the Remote Management application, the system memory needs to be adjusted for optimal performance and server will require a reboot. Please note during the upgrade, Remote Management sessions will not be available.

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