There are two instances where the Apteligent iOS crash report may not be symbolicated even though you have uploaded the dSYM.
- The Xcode simulator
- The Beta OS version of iOS
Please keep in mind that crashes are symbolicated when they originate from a physical device that’s running the current GA version of iOS. If they originated from one of these two sources, the crashes are not symbolicated in the portal regardless of the symbols file being uploaded.