Introducing VMware AirWatch® MSI Service 1.3 for Android

The VMware AirWatch® team is excited to announce that AirWatch MSI Service 1.3 for Android is publicly available.

What’s New in this App Version

  • AGGL-1829: Added support to send Detailed Device Log to the AirWatch Console. (requires AirWatch 9.2.1).

Customer Impact

Take advantage of these updates by meeting the minimum requirements and downloading AirWatch MSI Service 1.3 for Android. 

Minimum Requirements

  • AirWatch Agent 8.0
  • MSI Lex10 on Android 6.0 Marshmallow+
  • AirWatch Admin Console 8.4+

How to Download AirWatch MSI Service 1.3 for Android

  • Prior Version is Installed – The application is built into the OS and requires an OS update to receive the new version. 
  • Prior Version is Not Installed – Direct end-users to update the OS to a version that contains the MSI Service.

Support Contact Information

To open a Support Request, please call your local AirWatch support line or submit a Support Request via myAirWatch.


Best Regards,

The AirWatch Team

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