Introducing VMware AirWatch MSI Service 1.3 for Android

The VMware Workspace ONE team is excited to announce that AirWatch MSI Service 1.3 for Android is publicly available.

What’s New in this App Version

  • AGGL-1829: Added support to send Detailed Device Log to the Workspace ONE UEM (AirWatch) Console. (requires AirWatch 9.2.1).

Customer Impact

Take advantage of these updates by meeting the minimum requirements and downloading AirWatch MSI Service 1.3 for Android. 

Minimum Requirements

  • AirWatch Agent 8.0
  • MSI Lex10 on Android 6.0 Marshmallow+
  • Workspace ONE UEM (AirWatch) Console 8.4+

How to Download AirWatch MSI Service 1.3 for Android

  • Prior Version is Installed – The application is built into the OS and requires an OS update to receive the new version. 
  • Prior Version is Not Installed – Direct end-users to update the OS to a version that contains the MSI Service.

Support Contact Information

To receive support, either submit a ticket via the My Workspace ONE portal or call your local support line.


Best Regards,

The VMware Workspace ONE Team

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