ISDK-169758: iOS SDK apps not unlocking with Touch ID

Identifier

ISDK-169758

 

Symptoms

AirWatch applications utilizing the iOS SDK (current App Store version of the AirWatch Agent, Container, Boxer, Browser, and Content Locker) cannot be unlocked with Touch ID. Upon authenticating with Touch ID, the Single Sign-On (SSO) passcode screen is not dismissed.

 

Workaround

The recommended workaround is to select “forgot passcode” and re-create a passcode.  

 

Fix Versions

Our product team has been engaged and is looking to resolve the issue.

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