AirWatch Inbox will reach End of General Support on September 22, 2018. Existing AirWatch Inbox customers are encouraged to migrate to VMware Boxer for iOS and Android. Please reference the migration resources below for more information.
Note for AirWatch Inbox Customers Using IBM Lotus Notes: VMware Boxer will support Lotus Notes by the end of December 2017. Customers using Lotus Notes will continue to have support until December 2018 and are encouraged to sign up for the VMware Boxer Lotus Notes beta. Please reach out to your AirWatch contact for more details about participating Lotus Beta Program.
Implications for Customers:
- AirWatch Console 9.1.1+: We recommend customers use AirWatch 9.1.1+ with VMware Boxer to take advantage of all the latest Boxer features. Basic compatibility is available with AirWatch 9.0+.
- iOS and Android: VMware Boxer is available on iOS and Android and provides secure access to email, calendar, and contacts with an exceptional user experience. AirWatch Inbox will support the 2017 OS updates (iOS 11 and Android O) but will not support the 2018 major OS updates.
- Windows: Customers using AirWatch Inbox on Windows 8.1, Windows Phone, and Windows 10 are advised to use native integration on Windows to support their email workflows. VMware Boxer is not supported on Windows.
- IBM Lotus Notes: VMware Boxer will support Lotus Notes by the end of December 2017. Customers using Lotus Notes will continue to have support until December 2018 and are encouraged to sign up for the VMware Boxer Lotus Notes beta. This support will be comparable to the features and capabilities supported by AirWatch Inbox today.
- VMware Boxer - Admin Guide
- VMware Boxer - User Guide for Android
- VMware Boxer - User Guide for iOS
- VMware Boxer - Datasheet
- VMware Boxer - Technical Whitepaper
- Best Practices for Migrating to VMware Boxer
- How to Migrate from AirWatch Inbox to VMware Boxer - Demo Video
- Delivering a Consumer Simple, Enterprise Secure Email Experience with VMware Boxer - Webinar
- Consumer Simple, Enterprise Secure Email with VMware Boxer - Commercial
Support Contact Information
The VMware Workspace ONE Team
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