AAPP-3927: iOS 11 devices do not show the Wi-Fi password tab to connect to Wi-Fi when Wi-Fi profile has ‘WPA2 Enterprise’ security type

Identifier

AAPP-3927

 

Symptoms

When running iOS 11 and pushing a Wi-Fi profile with 'WPA2 Enterprise' PEAP security type, devices receiving the profile will not see the password field and is unable to connect to the Wi-Fi.

 

Workaround

The current workaround is to have devices connect manually to the Wi-Fi. The password field should appear when connecting manually.

 

Fix Versions

We have informed Apple of the issue and this article will be updated once we confirm a resolution in iOS.  If you have Apple Care Support you may wish to reach out directly to Apple to learn more details around the status of this issue.

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